If you’ve made an error in a CJRS claim that means you received too much money, you must pay this back to HMRC. HMRC has updated the application system so you can tell HMRC if you have over-claimed in a previous claim – when you apply you’ll be asked if you need to reduce the amount to take account of a previous error. Your new claim amount will be reduced to reflect this. You should then keep a record of this adjustment for six years. Underclaims of the job retention scheme grant should be made by phone.

If you have made an error in a CJRS claim and do not plan to submit further claims, HMRC is working on a process that will allow you to let us know about your error and pay back any amounts that you have over-claimed. HMRC will update guidance and keep you informed when this is available.

Protect yourself from scams

Stay vigilant about scams, which may mimic government messages as a way of appearing authentic and unthreatening. Search ‘scams’ on GOV.UK for information on how to recognise genuine HMRC contact. You can also forward suspicious emails claiming to be from HMRC to phishing@hmrc.gov.uk and texts to 60599.