HMRC used its digital blog to update agents and taxpayers on what new digital products and services it is currently working on and when they will start. With something like 50 digital projects running at any given time resulting in a complex roadmap to navigate, the update also provides a visual summary highlighting some of the key things coming up over the next couple of years. Key projects for business and agents planned for 2015 and beyond are outlined below.

2015:

• iForms that allow file attachments
• Employment Intermediaries
• Company Accounts & Tax Online
• Employment Related Securities for Employers
• Agent Online Self Service exemplar service, public beta
• Digitisation of White Mail
• Social media, chat, SMS and secure messaging

2016:

• Downloadable software replacement
• Whole Customer View