HMRC’s Digital Strategy
- To continue to provide the best possible tax service HMRC needs to embrace the digital by default agenda and redesign its old, manual processes to exploit the opportunities that technology now offers. A more flexible, transparent and modern service will enable customers to deal with all of their tax affairs in a single place.
- HMRC published its Digital Strategy in December 2012. This set out our ambition to provide a transparent tax system enabled by customer-focused digital services which are so straightforward and convenient that everyone (and their agents) who can use them will choose to do so.
- Spending Review 2013, which details the Government’s spending plans for 2015–16, allocated more than £200 million over the next three years to enable HMRC to achieve its ambition of becoming an increasingly digital business, offering a personalised and efficient online service.”
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